READ THE RULES

It is Serendipity’s wish that shopping with us be an enjoyable and fuss free experience. However, due to the nature of online shopping, misunderstandings & unforeseen circumstances beyond our control often arise.

With that in mind, here are the DREADED Terms & Conditions:-

POLICY ON SALE OF GOODS

  • All prices are fixed and are non-negotiable.
  • All prices are NOT INCLUSIVE of postage/handling charges unless stipulated.
  • If a purchase is not paid within a week of placing an order, the order will be cancelled and the item/s will be released back onto Serendipity’s website.
  • Serendipity DOES NOT do COD’s
  • Goods sold are non-returnable.
  • Serendipity also stands by a no refunds & no exchange policy, therefore, items sold are non-refundable or exchangeable.

DAMAGED/LOST GOODS

  • Please note that Serendipity takes the utmost care in ensuring that all items sold are in good condition prior to postage. As such, we will not be held responsible for any damage to goods incurred during postage/handling via POS LAJU.
  • Serendipity will also not be held responsible should any package/s be tampered with or lost during postage/handling via POS LAJU.

DISCLAIMER ON GOODS SOLD

  • Serendipity would like to state that we are re-sellers of all products featured and therefore DO NOT manufacture any products ourselves.
  • As such, we will not be held liable should you suffer any kind of adverse reaction to the use of any of the products featured. Please always read directions carefully before use.
  • We also make no claims to the guaranteed effectiveness of any product and base our recommendations solely on what is provided by the manufacturers, unedited testimonials and our personal experiences.

CONTACT DETAILS

  • Email address: contact@serendipity.com.my
  • Tel Number: 016-607 9616

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